FAQ

Deep Dyed Yarns & Fibers

Our yarns and fibers are all kettle and immersion dyed in large batches by Stephanie (Lunabud).  As each skein is dyed by hand there can be slight variations in each skein when examined side by side and we recommend purchasing enough yarn for your project at the same time to ensure the colors will match through out.  It is suggested to alternate skeins every few rows to even out an variations between the skeins for larger projects requiring more than one skein. 

     

Returns

To make a return, please notify us within 20 days of the purchase date.  You will be issued a store credit for the cost of the yarn to use for another project if the following conditions are met….
1.  Yarn must be returned free of odors (no smoke, food, or pet smells) and in the original skein (not wound into a ball).
2.  Item returned must be in our hands 35 days after the original purchase date.
3.  Refunds are not available on Sale items, Close Outs, or Custom Orders.

 

Shipping

All shipping prices are calculated by weight.  And we are proud to announce that as of 3/23/15 LunabudKnits will be shipping WORLDWIDE!  We are not responsible for shipping loss due to incorrect addresses provided to us or packages damaged by the mail carrier due to being left in the elements or mishandling.  

Domestic Shipping

4 ounces and under $5
13 ounces and under $6
2 pounds and under $12
3 pounds and under $17
Over 3 pounds $25

Carders, Wheels, and Looms ship for FREE!

International Shipping

Canada

4 ounces and under $8
8 ounces and under $9
1 pound and under $14
1.5 pounds and under $16.00
2 pounds and under $18
3 pounds and under $24
Please contact us if your purchase will be over 3 pounds in weight so that we may provide you with an accurate shipping quote.  Thank you!

The Rest of the World

4 ounces and under $13
8 ounces and under $15
13 ounces and under $17
1.5 pounds and under $20
2 pounds and under $27
3 pounds and under $35
Please contact us if your purchase will be over 3 pounds in weight so that we may provide you with an accurate shipping quote.  Thank you!